Shipping & Returns
We want you to love your SERIL piece. Here's everything you need to know about shipping, delivery, and returns.
Shipping Information
Each SERIL piece is handcrafted to order. Please allow approximately 4–6 weeks for production and shipping, unless otherwise stated.
Once your order has shipped, you will receive a confirmation email with tracking information.
Returns & Exchanges
Due to the handcrafted, made-to-order nature of our designs, we do not accept returns.
Please review all product details carefully before placing your order. If you have any concerns, contact us at info@seril.co.
Domestic & International Shipping
For US orders, delivery typically takes 2–5 days after dispatch via UPS Ground, where applicable.
International delivery times vary depending on your location. Tracking details will be provided once your order ships.
Refunds
As each piece is individually handcrafted upon order, all sales are final and refunds are not offered.
Your satisfaction is important to us. If you experience any issues with your order, please contact us immediately so we can work toward a suitable resolution.
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